TERMS & CONDITIONS
We do our best to photo products but the images can look different on each device!
Please request a Free sample of fabric if you would like to see what the colour and texture is before you purchase.
Email your postal address and we will post up to 5 small samples.
Your satisfaction is of paramount importance to us On & Offline!
Our friendly and experienced staff at our store are here to help!
Online we also try our best to help with any inquiries
All purchases are within Australia and
Prices are in AUD Australian$ Inc GST
Online orders will be posted by Australia Post within 3 business days
Larger parcels will be wrapped carefully in heavy quality black plastic!
If you require registered or Express post please request it
Janome Sewing machines will be sent by Registered post + Insurance
Please check your purchase as soon as it is received
A refund will only be given within 7 days if a flaw has been overlooked
or the wrong fabric has been sent.
If you have made a mistake and need to return an item for refund you will need to pay to return your goods for a credit.
The fabric may look different than what shows on your device,
If you have not requested a Free sample of a fabric and are not happy with the colour or texture no refund will be given, as the fabric has been cut.