Shipping & Returns

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Spend $50 or more for FREE postage!

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Shipping

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Online orders will be posted from Queensland We post from QUEENSLAND 

within 1-3 working days.

Be aware that Australia post is taking longer than normal

for interstate deliveries

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• Larger parcels in metro Queensland will be sent by Courier

• Delivery to Metro areas in Eastern Australia 1-3 business days

• Delivery to NSW VIC SA WA NT and country areas 3-10 business days to country areas 5-10 business days

• Larger parcels will be wrapped carefully in heavy quality black plastic

• ​If you require registered or Express post please request it

• Janome Sewing machines will be sent by Registered post

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Returns Policy

 

• Please check your purchase as soon as it is received

• A refund will be given within 7 days if a flaw has been overlooked or the wrong product has been sent

• If you wish to return an item for refund you will need to pay to return your goods for a credit

 

Products may look different than what shows on your  device. Please request a FREE sample of fabric to see colour and texture as no refund will be given on fabrics once they have been cut.

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