Shipping & Returns

Spend $50 or more for FREE postage!

Shipping

 

We post from Queensland in 1-2 days.

During the pandemic Australia post is taking longer for interstate deliveries 5-10 working days. We will send express to VIC SA WA NSW NT at no extra cost but this will only make it slightly quicker.

From Gold Coast Queensland

  • Online orders will be posted by Australia Post within 1-3 business days

  • Larger parcels in metro Queensland will be sent by Courier

  • Delivery to Metro areas in Eastern Australia 1-3 business days

  • Delivery to SA WA NT and country areas 3-10 business days to country areas 5-10 business days

  • Larger parcels will be wrapped carefully in heavy quality black plastic

  • ​If you require registered or Express post please request it

  • Janome Sewing machines will be sent by Registered post

Returns Policy

 

  • Please check your purchase as soon as it is received

  • A refund will be given within 7 days if a flaw has been overlooked or the wrong product has been sent

  • If you wish to return an item for refund you will need to pay to return your goods for a credit

 

Products may look different than what shows on your  device. Please request a FREE sample of fabric to see colour and texture as no refund will be given on fabrics once they have been cut.

 CURRENT TRADING HOURS

 

MONDAY - FRIDAY 9:30am - 4:00pm

SATURDAY 9:00am - 1:00pm

Closed Sundays  & Public Holidays

We post from QLD in 1-2 days.

During the pandemic Australia post is taking longer for interstate deliveries 5-10 working days. We will send express to VIC SA WA NSW NT at no extra cost but this will only make it slightly quicker.

CONTACT

24 SPENCER  ROAD

NERANG QLD 4211

GOLD COAST, AUSTRALIA

fabricfrenzy@gmail.com | TEL.07 5596 4133

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