Shipping & Returns
Spend $50 or more for FREE postage!
Online orders will be posted from Queensland We post from QUEENSLAND
within 1-3 working days.
Be aware that Australia post is taking longer than normal
for interstate deliveries
Larger parcels in metro Queensland will be sent by Courier
Delivery to Metro areas in Eastern Australia 1-3 business days
Delivery to NSW VIC SA WA NT and country areas 3-10 business days to country areas 5-10 business days
Larger parcels will be wrapped carefully in heavy quality black plastic
If you require registered or Express post please request it
Janome Sewing machines will be sent by Registered post
Please check your purchase as soon as it is received
A refund will be given within 7 days if a flaw has been overlooked or the wrong product has been sent
If you wish to return an item for refund you will need to pay to return your goods for a credit
Products may look different than what shows on your device. Please request a FREE sample of fabric to see colour and texture as no refund will be given on fabrics once they have been cut.