Shipping & Returns

Spend $80 or more for FREE postage!

Shipping

Online orders will be posted from Queensland We post from QUEENSLAND 

within 1-3 working days.

Be aware that Australia post is taking longer than normal

for interstate deliveries

  • Larger parcels in metro Queensland will be sent by Courier

  • Delivery to Metro areas in Eastern Australia 1-3 business days

  • Delivery to NSW VIC SA WA NT and country areas 3-10 business days to country areas 5-10 business days

  • Larger parcels will be wrapped carefully in heavy quality black plastic

  • ​If you require registered or Express post please request it

  • Janome Sewing machines will be sent by Registered post

Returns Policy

 

  • Please check your purchase as soon as it is received

  • A refund will be given within 7 days if a flaw has been overlooked or the wrong product has been sent

  • If you wish to return an item for refund you will need to pay to return your goods for a credit

 

Products may look different than what shows on your  device. Please request a FREE sample of fabric to see colour and texture as no refund will be given on fabrics once they have been cut.